A: See “Issuance via On-Campus Certificate Machines.”

A:  Yes. You must apply and make payment in advance via the Certificate Issuance Service. See “Certificate Issuance Service” for details.

A: Yes. Advance application and payment via the Certificate Issuance Service are required.

A: No. Only student discount certificates can be issued there.

A: Please check the email sent to your registered address for the Campus Print Number.

A: It is valid for 3 months from the date of issuance and within the validity period of the student ID card. Please check the expiration date printed on the certificate.

A: It is available from the first day of classes in the final year (Spring or Autumn).
Available via convenience store, postal delivery, or digital certificate.

A: It is scheduled to be issued in late May.
Available via convenience store or digital certificate. See “Issuance of Medical Checkup Certificates” for details. (It is only available for current students)

A: Cancellation is not possible after payment. No refunds will be issued.
If payment has not been completed, the application will be automatically canceled.

A: Please refer to the Available Certificates & Issuance Fees to check which certificates can be issued.

A: For issues such as login problems, missing emails, forgotten passwords, or payment errors, contact:
Certificate Issuance Service Call Center (24/7)
TEL: 06-6809-4327

A: Please ensure that emails from “no-reply-cert@sophia.ac.jp” are not blocked by your email settings.

A: If incorrect, your application will be rejected. You’ll be notified by email.

A: Yes.
Please add the applicant’s reference number at the end of their name in the “Recipient Registration” screen, and set the recipient email address to submit@wes.org.

A: Certificates are shipped three business days after payment (excluding weekends and holidays).
No issuance or shipping is done during university closure periods.
See the Certificate Issuance Suspension Schedule for details.

A: Log in to the Certificate Issuance Service, select “Postal Delivery,” and check the “Request Sealing” option before completing your application and payment.
Certificates issued via convenience store or on-campus machines cannot be sealed.

A: No refunds will be issued if the delivery address was incorrect.
Please double-check your address before submitting your application.

A: Yes. Delivery via EMS or DHL is available.
Select your preferred method during the online application.
Digital certificates (PDF) is also available. See the relevant page for details.

A: You must select Postal Delivery when applying.
Certificates cannot be issued via convenience store, on-campus machines, or digital delivery.
See the “Important Notes” section on the Certificate Issuance Service page for details.

A: No. Applications must be submitted via the Certificate Issuance Service (Online Application).

A: No. Applications must be submitted online.

A: Certificates will show the name used during enrollment.
If you have changed your name, please submit a family register extract or similar document to the recipient institution.
In cases where not changing the name may cause disadvantage (e.g., gender transition, nationality change), exceptions may be considered.
Please consult the Academic Affairs Center in advance.

A: No. Receipts are not issued.
Certificate issuance is a non-taxable transaction, so an invoice for tax deduction purposes is not required.